How to Reset Your Password

Locked out happens to everyone. The fix takes under a minute.

Reset steps

1. Go to the login page at app.simbl.ai.
2. Click Forgot password.
3. Enter the email address on your account and submit.
4. Open the reset email and follow its link — set a new password and you're back in.

No reset email?

• Wait two or three minutes — then check spam and promotions folders.
• Make sure you used the email your account was created with. Reset emails only go to addresses that have accounts.
• Still nothing? Contact support and we'll confirm which email is on file.

Picking a good password

• Use a password manager if you have one — long and random beats clever.
• Don't reuse the password from your email account or bank.
• If a team member left and knew a shared password, don't just change it — give everyone their own login.