A broken form fails silently: your website looks fine while leads bounce off it. A two-minute test gives you certainty. Do it after any form change, and monthly as a habit.
The test ladder
- Submit the form yourself. Use a real email address you control and put "TEST" in the name so it's easy to find.
- Confirm the on-page response. You should see the form's thank-you message (or thank-you page) immediately after submitting.
- Find the contact. In your account, open Contacts and confirm your TEST entry is there with every field captured.
- Check your notification. Did the new-lead email or text reach you? If not, fix notifications first — see How to Receive Leads.
- Check the auto-reply. If you have a welcome automation, confirm the TEST contact received it.
- Clean up. Delete the TEST contact so it doesn't skew your numbers.
If something didn't work
- No contact created → the form may not be connected; re-open the page in the builder and confirm the form element references your form, then republish.
- Contact created but no notification → notifications are off or pointing at the wrong address.
- No auto-reply → the automation is off, or the trigger isn't set to your form.
Still stuck after those checks? Contact support with the time you ran the test and we'll trace it.